Accela Automation is a Web and Cloud-based enterprise application that helps agencies create a more citizen-centric, performance-based government. Accela Automation utilizes an open architecture and a centralized database, allowing information to be shared across departments and improving communication between an agency's office and field staff, the public, businesses, and other key stakeholders. It provides a complete solution for automating critical tasks associated with permitting, code enforcement, community development and planning, inspections, licensing and case management, asset and resource management, and more.
Key features
Workflows can be very complex, involving several departments and multiple steps; or can be simpler, only involving a single department and just a few steps
Users can assess, invoice, and receive full or partial payments from a central payment center within the application
Electronic Document Review allows review staff to automate, organize, and track review processes in a complex project, to monitoring adherence to conditions and variances
Provide at-a-glance, summarized business information so end-users can view actionable data and take steps to improve agency operations
Any list of records that contains location information such as address, asset, parcel or GIS object can utilize Accela GIS to display their locations on the map