OpenPlans developed FixCity, a social mapping application designed to “crowdsource” the information required for placing bike racks on the sidewalk. The bulk order process involves surveying the area, noting locations and gathering support. All this is done with more accuracy and efficiency by harnessing the power of the local residents, community groups and businesses. Information can be submitted directly on the project site, via email, or by way of tools like Twitter and SeeClickFix. The application is designed to use web technology to support an existing public process that isn’t always easy to engage with.